Assessment Officer

Job purpose:

• To assess and actively manage a caseload of housing applications from applicants who are high need with particular requirements due to their overcrowding, under-occupation, vulnerability, health, age or other needs.
• Develop individual re-housing strategies to maximise the service provided to these applicants, liaising closely with advocates and other professionals providing support to them.
• Carrying out home visits to fully assess circumstances and to offer the best possible housing options advice and information on rehousing prospects.

Responsibilities include, but are not limited to:

• Providing applicants with targeted advice on the Council’s lettings scheme and procedure in order to maximise their sustainable housing options, and rehousing prospects.
• Providing applicants with help and support in terms of their housing applications, and encourage them to make informed and pragmatic decisions about all of the housing options available to them.
• Assessing the more complex and difficult cases to maximise rehousing prospects. This will include liaising with a range of other professionals to ensure all relevant information is collated.
• Carrying out assessments, including home visits, for applicants for older persons and sheltered accommodation.
• Identifying the need for medical information to support applications for medical priority.
• Working with applicants to produce individual re-housing plans that maximise the opportunity to improve the quality of life for applicants with complex housing needs.
• Working closely with applicants to provide the right information, in a timely fashion.
• Preparing cases for medical assessment, and advising applicants of the outcomes of the medical assessment.

Requirements:

• Knowledge of the legislative and policy framework within the lettings service, including Part VI Housing Act 1996 as amended.
• Knowledge of Housing Options.
• A demonstrably high level of analytical, verbal and numeric reasoning skills.
• Experience of engaging with colleagues, members of the public, partner agencies and stakeholders.
• Experience of complex casework, working with vulnerable households and caseload management.
• Experience of working in an allocations/lettings service including knowledge of current legislation and best practice and housing options.
• Ability to bring about positive change through both supporting and challenging  individuals and families towards agreed goals and outcomes.
• Enhanced DBS dated within the last 12 months. On the update service? You could be fast tracked through our recruitment process today.

‍Working with Archer Resourcing

‍We have been helping professionals find exciting new roles for a number of years, so we know exactly where to look when it comes to sourcing the best opportunities.

We operate across the UK, and, with amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

Due the high demand of CV's received we are unable to respond to all applications. However, we may hold your CV on file and contact you for future suitable roles.

We also offer a £250 referral bonus should you know of anyone who may be interested.

‍Must be eligible to work in the U.K