Homelessness Prevention Advisor

Job purpose:

• To provide tailored advice to customers approaching the Housing Options and Advice Service on a range of options and opportunities including housing, training & employment, wellbeing, welfare benefits and debt.
• To provide specialist advice and casework service to a range of residents including, homeless households, households who are threatened with homeless, households in insecure accommodation, young people and families within families.  
• To work jointly with the Housing Assessment and Allocation Services to maximise homelessness prevention and the take up of arrange of effective solutions to meet housing needs.

Responsibilities include, but are not limited to:

• Providing tailored advice on housing options, training and employment, wellbeing and welfare money management to customers threatened with homelessness or who are living in private rent accommodation or other settled non social housing.
• Responding effectively to, prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers.
• Maintaining and developing extensive and specialist knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights.
• Delivering advice from drop in service and to attend advice and options surgeries and outreach sessions as required, and to visit people at home who are threatened with homelessness as necessary.
• Preparing information materials and consultation or response documents to support case work and policy work, including the preparation for presentation of court documents, tribunal submissions and other detailed legal case work and to represent customers as appropriate.
• Ensuring that personal and service outcomes and targets are met on time.

Requirements:

• Experience of working in a service within a pressurised and high profile environment providing a quality service.
• Good knowledge the issues affecting homeless or households threatened with homelessness and the range of policy initiatives to address these.
• Good knowledge of homelessness prevention and the public and private sector options available to people in housing need.
• The ability to apply negotiation tools and mediation to promote options and opportunities.
• The ability to maintain detailed case records, recognise service priorities and meet deadlines.
• The ability to manage a varied caseload including landlord/tenant, mortgage arrears, welfare rights and homelessness in the public and private sector.
• The ability and commitment to respond effectively to emergencies to achieve positive solutions.
• Enhanced DBS dated within the last 12 months. On the update service? You could be fast tracked through our recruitment process today.
• Willingness to complete an enhanced DBS if you do not currently hold one.

Working with Archer Resourcing

‍We have been helping professionals find exciting new roles for a number of years, so we know exactly where to look when it comes to sourcing the best opportunities.

We operate across the UK, and, with amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

Due the high demand of CV's received we are unable to respond to all applications. However, we may hold your CV on file and contact you for future suitable roles.

We also offer a £250 referral bonus should you know of anyone who may be interested.

‍Must be eligible to work in the U.K