Housing Concierge

We are looking for a dedicated Accommodation Support Worker to provide an on-site presence at supported accommodation properties. This role may involve waking cover overnight and/or weekends as specified by management. The position primarily involves lone working, ensuring the safety and security of the building and its occupants when support staff are not on-site. A key aspect of the role is maintaining positive neighbour and community relations to promote a cohesive and supportive environment.

Key Responsibilities:

• Provide an on-site presence at supported accommodation during designated hours, including overnight and weekends.
• Ensure a safe and secure environment for residents, responding to incidents and addressing concerns.
• Work independently to maintain order, security, and well-being in the accommodation setting.
• Promote positive neighbour and community relationships, handling any issues in a professional manner.
• Monitor the condition and security of the property, reporting any concerns or maintenance needs.
• Adhere to safeguarding policies and procedures, escalating concerns where necessary.
• Maintain accurate records of incidents, interactions, and observations for reporting purposes.

Key Skills & Experience:

• Previous experience in housing support, security, or social care is preferred.
• Ability to work independently and confidently in a lone-working environment.
• Strong problem-solving and conflict resolution skills to handle a range of situations.
• Good understanding of health and safety regulations, safeguarding, and housing management.
• A calm, professional, and empathetic approach when dealing with residents and incidents.

Qualifications:

• Relevant experience in housing support, social care, or a similar role (qualifications desirable but not essential).
• Enhanced DBS check (Disclosure and Barring Service) required.
• Must be eligible to work in the U.K.

Working with Archer Resourcing

We have been helping professionals find exciting new roles for a number of years, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

Due to the high demand for CVs received, we are unable to respond to all applications. However, we may hold your CV on file and contact you for future suitable roles.

We also offer a £250 referral bonus should you know of anyone who may be interested.

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