Housing Options Advisor

Responsibilities include, but are not limited to:

• Providing comprehensive consultation and guidance to individuals seeking housing options remotely via phone, email, or video conferencing.
• Conducting thorough assessments of clients' housing needs, preferences, and eligibility for various housing programs and services.
• Offering clear and accurate information regarding available housing options, including social housing, private renting, supported housing, and homeownership schemes.
• Advocating on behalf of clients to housing providers, local authorities, and other relevant agencies to secure suitable housing solutions.
• Coordinating with internal and external stakeholders to provide additional support services, such as financial assistance, legal aid, or counselling, as needed.
• Maintaining accurate records of client interactions, assessments, and outcomes in compliance with data protection and confidentiality regulations.
• Collaborating with colleagues and external partners to streamline processes, share resources, and enhance the effectiveness of housing support services.

Requirements:

• A relevant professional qualification in housing management, social work, or a related field is desirable.
• Previous experience in a similar role within the housing sector or social services field.
• Strong understanding of housing policies, regulations, and available support services.
• Excellent verbal and written communication skills with the ability to convey complex information clearly and empathetically.
• Proven ability to assess needs, identify solutions, and navigate complex situations effectively.
• Proficiency in using digital tools and platforms for remote communication and documentation.
• Enhanced DBS, dated within the last 12 months. On the update service? You could be fast tracked through our recruitment process today.
• Willingness to complete an enhanced DBS if you do not currently hold one.

Working with Archer Resourcing Ltd:

‍We have been helping all health care professionals find exciting new roles for a number of years, so we know exactly where to look when it comes to sourcing the best opportunities.

We operate across the UK, and, with amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting efficiently, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, then please call Archer direct on the provided contact details.

We also offer a £250 referral bonus should you know of anyone who may be interested.

‍Must be eligible to work in the U.K