Patient Service Manager

We are seeking a highly organised and dedicated Remote Patient Service Manager to join a dynamic healthcare team. In this role, you will be responsible for managing patient services and providing administrative support to ensure the smooth operation of our remote healthcare services. This position is ideal for someone with a strong administrative background and a passion for healthcare.

Responsibilities include, but are not limited to:

• Managing patient inquiries and providing exceptional customer service to ensure a positive experience.
• Coordinating and scheduling appointments for multiple clients, ensuring efficient use of time and resources.
• Maintaining accurate patient records and ensuring compliance with healthcare regulations.
• Collaborating with healthcare professionals to optimise patient service delivery.
• Utilising MS Office applications (Excel, Word, PowerPoint) for reporting and documentation.
• Supporting the development and implementation of patient service protocols and procedures.
• Assisting in managing daily administrative tasks, including diary management and correspondence.

Shift pattern:

• Monday – Friday - 09:00 am – 5:00 pm / Part Time 3 days a week

Requirements:

• Proven experience in an administrative role, ideally within a healthcare setting.
• Proficient in MS Office applications, particularly Excel, Word, and PowerPoint.
• Strong understanding of healthcare operations and best practices.
• Experience managing diaries and scheduling appointments for multiple clients.
• Excellent organisational skills with the ability to multitask effectively.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a remote team.
• Enhanced DBS dated within the last 12 months. On the update service? You could be fast tracked through our recruitment process today.
• Willingness to complete an enhanced DBS if you do not currently hold one.

Working with Archer Resourcing

‍We have been helping professionals find exciting new roles for a number of years, so we know exactly where to look when it comes to sourcing the best opportunities.

We operate across the UK, and, with amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

Due the high demand of CV's received we are unable to respond to all applications. However, we may hold your CV on file and contact you for future suitable roles.

We also offer a £250 referral bonus should you know of anyone who may be interested.

‍Must be eligible to work in the U.K